Returns & Exchanges

Customer satisfaction is our priority.

Due to the hygienic nature of beauty and skincare products, we have the following return policy.

Eligible Returns

Returns are accepted only if:

• The item arrived damaged.
• You received the wrong product.
• The item is defective upon arrival.

Return Request

Please contact us within 48 hours of receiving your order.

Include:

• Order Number
• Photos of the product
• Photos of the shipping package
• Brief description of the issue

Non-Returnable Items

For hygiene reasons, we cannot accept returns for:

• Opened products
• Used cosmetics
• Skincare products that have been opened
• Personal care items
• Sale or clearance items
• Gift cards

Exchanges

We only replace products if they are damaged, defective, or incorrectly shipped.

Refunds

Once your return is approved:

• Refunds are processed within 5–10 business days
• Refunds are issued using the original payment method

Shipping fees are non-refundable unless the error was caused by Blushh Beauty.